Return and Refund Policy
Missions Boutique LLC (DBA Gypsy River Apparel) is dedicated to providing excellent customer service. We want to do everything we can to make sure that you are satisfied with your purchase.
Please look over your order as soon as you receive it. If you think that you've received a defective item, email customer service within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please email our customer service team as soon as possible so we can get that sorted out for you! i[email protected]
Please see our simple steps and procedures for returns below:
- Merchandise may be returned for a refund or store credit you may apply to your next order.
- Returns should be postmarked 30 days from the delivery date.
- All SALE and CLEARANCE items are FINAL and cannot be returned.
- Clothing return with smoke damage or strong odors may be refused.
- All Returned items must remain un-washed, un-worn, and with the original sewn in tags still intact.
- The customer is responsible for the shipping and handling of the returned item(s). We encourage you to hang on to your packing list for your return as this can help our team provide a specific estimate for when you can expect your return to be processed.
- Original shipping fees are non-refundable.
*Please allow 5-7 business days to process your return once it is received at our warehouse.
Fill out the return form included with your order and slip it into the package and the item(s) you are returning and we will do the rest. Don’t forget that your original shipping cost is non-refundable.
We have a limited number of styles featured on the site and, because of this, we cannot offer exchanges of items. Once you have received your refund or store credit, you can check the site for availability and purchase the size you need.
Changing or Cancelling Your Order
Sometimes stuff happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Please email or reach out to us. Please note our email response time can vary 1-2 days. Once we begin to process your order (usually within 24 hours) we will be unable to make any changes to your order as it's status will be fulfilled.
Once your order is successfully submitted, our team works hard to get your order packed so it can be shipped within two business days. Your items should be in your hands in 5 to 7 additional business days!
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. We do not ship on Saturdays, Sundays, or holidays.
Orders will be shipped via USPS and UPS.
Tracking Your Order
Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.
Expedited or overnight shipping is possible in some cases for an additional fee - please call us if you are in need of this service.